Privacy Policy

Privacy Policy

Last updated: 10 July 2026

Vox Arcana LLC respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect personal data when you visit www.psychic-claire.com (the “Website”), purchase our products or services, communicate with us, or interact with our emails and related digital services.

By using the Website or providing personal information, you acknowledge that you have read and understood this Privacy Policy.

1. About Us

The Website www.psychic-claire.com is operated by:

Vox Arcana LLC
8206 Louisiana Blvd NE, Ste A #7179
Albuquerque, NM 87113
United States

New Mexico Entity ID: 0008048251

Email: hello@psychic-claire.com

For the purposes of applicable data protection laws, Vox Arcana LLC acts as the controller of personal data processed through this Website.

2. What Personal Data We Collect

We collect only personal data that is necessary for providing our services, managing our relationship with customers, complying with legal obligations, and improving our Website.

Depending on how you interact with us, we may collect:

Information You Provide Directly

  • First name and last name

  • Email address

  • Country of residence

  • Billing information

  • Contact details

  • Information provided when requesting customer support

  • Information necessary to personalize certain Services, such as birth date, birth time, or other details voluntarily provided by you for astrology or spiritual content

Payment Information

Payments are processed by independent third-party payment providers.

Vox Arcana LLC does not store or have access to your complete payment card details.

Payment providers may process information necessary to complete transactions, prevent fraud, and comply with applicable financial regulations.

Technical Information

When you visit our Website, we may automatically collect certain technical information, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage information

  • Pages visited and interaction data

  • Cookies and similar technologies

3. Legal Basis for Processing Personal Data

Where applicable, we process personal data based on one or more of the following legal grounds:

  • Performance of a contract, including providing purchased products and services.

  • Consent, where you have voluntarily provided permission, such as receiving marketing communications.

  • Legitimate interests, including:

    • Improving our products and services

    • Maintaining website security

    • Preventing fraud and abuse

    • Understanding customer preferences

    • Communicating relevant information about our services

  • Legal obligations, where processing is required by applicable laws or regulations.

4. How We Use Your Information

We may use your personal data to:

  • Provide and deliver purchased products and services.

  • Create and manage customer records.

  • Personalize your experience.

  • Respond to customer inquiries.

  • Process payments and prevent fraudulent transactions.

  • Send transactional emails related to purchases or account activity.

  • Send marketing communications where permitted by law and where you have consented or where another lawful basis applies.

  • Improve our Website, products, services, and customer experience.

  • Maintain security and comply with legal obligations.

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our communications.

5. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy.

Retention periods may vary depending on:

  • The nature of the data.

  • The reason it was collected.

  • Legal, accounting, tax, or regulatory obligations.

  • The need to protect our legal rights.

Where data is no longer required, it will be deleted, anonymized, or securely stored where legally necessary.

6. Sharing of Personal Data

We do not sell your personal data.

We may share personal data only where necessary with trusted third parties, including:

  • Payment processors

  • Hosting providers

  • Email delivery providers

  • Customer support providers

  • Analytics and website optimization providers

  • Security and fraud-prevention services

  • Professional advisors or authorities where required by law

These providers process information only for legitimate business purposes and are expected to maintain appropriate confidentiality and security measures.

Some providers may process data in countries outside your country of residence. Where applicable, we take reasonable steps to ensure appropriate safeguards are applied.

7. International Data Transfers

Because we operate internationally and use global service providers, your personal information may be processed in countries other than your own.

Where required by applicable law, we implement appropriate safeguards for international transfers of personal data.

8. Data Security

We use reasonable technical and organizational measures designed to protect personal data against:

  • Unauthorized access

  • Accidental loss

  • Alteration

  • Disclosure

  • Misuse

Security measures may include access controls, encryption, secure service providers, monitoring procedures, and other appropriate safeguards.

However, no internet transmission or storage system can be guaranteed to be completely secure.

9. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Ensure the proper operation of the Website.

  • Remember user preferences.

  • Analyze Website performance and usage.

  • Improve user experience.

  • Support marketing and advertising activities where applicable.

You may manage or disable cookies through your browser settings. Some Website features may not function properly if cookies are disabled.

10. Marketing Communications

Where permitted by law, we may send promotional emails about products, services, offers, and content that may be relevant to you.

You can unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting:

hello@psychic-claire.com

Unsubscribing from marketing communications does not affect transactional messages relating to purchases, payments, or customer support.

11. Your Data Protection Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal data.

  • Request correction of inaccurate information.

  • Request deletion of your personal data.

  • Request restriction of processing.

  • Object to certain processing activities.

  • Withdraw consent where processing is based on consent.

  • Request data portability where applicable.

To exercise your rights, contact:

hello@psychic-claire.com

We may request reasonable information to verify your identity before processing your request.

12. Protection of Minors

Our Website and Services are intended for adults.

We do not knowingly collect personal information from individuals who are below the applicable age of consent.

If you believe that a minor has provided personal information to us, please contact:

hello@psychic-claire.com

and we will take appropriate steps to review and remove such information where required.

13. Third-Party Links

Our Website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party services you access.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or legal requirements.

The updated version will be published on this page with the revised effective date.

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have any questions regarding this Privacy Policy, your personal data, or your rights, please contact:

Vox Arcana LLC
Email: hello@psychic-claire.com

8206 Louisiana Blvd NE, Ste A #7179
Albuquerque, NM 87113
United States