Return and Refund Policy
Return and Refund Policy
Last updated: 10 July 2026
Thank you for purchasing from www.psychic-claire.com.
We want you to have a positive experience with our Services. This Return and Refund Policy explains the conditions under which refunds may be requested for products and services purchased through our Website.
1. Definitions
For the purposes of this Policy:
“Company,” “we,” “us,” or “our” refers to:
Vox Arcana LLC
8206 Louisiana Blvd NE, Ste A #7179
Albuquerque, NM 87113
United States
“Services” means the digital products, personalized content, spiritual guidance services, astrology services, tarot readings, and related experiences offered through www.psychic-claire.com.
“Order” means your request to purchase a Service from us.
“Customer,” “you,” or “your” means the individual purchasing or using our Services.
2. Refund Guarantee
We offer a 60-day money-back guarantee on your most recent eligible purchase.
If you are not satisfied with your purchase, you may request a refund within 60 calendar days from the date of purchase.
To request a refund, please contact us:
Email: hello@psychic-claire.com
Please include:
Your full name
The email address used for the purchase
The name of the Service purchased
The reason for your refund request (optional but helpful)
Refund requests are reviewed and processed within a reasonable timeframe.
3. Digital Services and Immediate Delivery
Our Services may include digital content, personalized readings, reports, emails, and other electronic services delivered online.
Because these Services may be personalized and delivered digitally, there is no physical product to return.
Where applicable under consumer protection laws, by requesting immediate delivery or performance of digital content or personalized Services before the end of any statutory cancellation period, you acknowledge and consent to immediate performance and understand that your statutory right of withdrawal may be affected once the Service has been fully provided.
This does not affect our voluntary 60-day money-back guarantee described above.
4. Refund Conditions
Refunds may be denied where:
The request is made after the applicable refund period.
The request relates to a duplicate or previously refunded purchase.
There is evidence of fraud, abuse, unauthorized use, or misuse of the refund policy.
The customer has received and consumed the complete personalized Service and the refund request is inconsistent with applicable refund conditions.
Nothing in this Policy limits mandatory consumer rights granted by applicable law.
5. Processing of Approved Refunds
Approved refunds will be issued to the original payment method used for the purchase.
The time required for the funds to appear in your account depends on your payment provider, bank, or card issuer.
We are not responsible for delays caused by financial institutions or third-party payment processors.
6. Chargebacks and Payment Disputes
If you experience an issue with your purchase, please contact us first at:
We will make reasonable efforts to resolve legitimate concerns quickly.
Submitting a fraudulent, inaccurate, or unauthorized chargeback request may constitute a violation of these Terms and may result in restriction of future purchases, to the extent permitted by law.
This does not prevent you from exercising any mandatory rights you may have with your payment provider.
7. Contact Us
For refund requests or questions regarding this policy, contact:
Vox Arcana LLC
Email: hello@psychic-claire.com
8206 Louisiana Blvd NE, Ste A #7179
Albuquerque, NM 87113
United States