Terms and Conditions of UseTerms and Conditions of Use
Terms and Conditions of Use and Sale
Last updated: 10 July 2026
1. About Us
The website www.psychic-claire.com is operated by:
Vox Arcana LLC
8206 Louisiana Blvd NE, Ste A #7179
Albuquerque, NM 87113
United States
New Mexico Entity ID: 0008048251
Email: hello@psychic-claire.com
These Terms and Conditions govern your access to and use of the website, emails, digital content, products, and services provided by Vox Arcana LLC, collectively referred to as the “Services.”
By accessing the website or purchasing or using any Service, you agree to these Terms and Conditions. If you do not agree, you must not use the website or Services.
2. Eligibility and Responsible Use
You must be at least 18 years old, or the age of legal majority in your country of residence, and have the legal capacity to enter into a binding contract.
You must provide accurate information, use a payment method that you are authorized to use, and be capable of making an informed purchasing decision.
You should not purchase any Service if doing so would cause financial hardship. We may refuse, limit, suspend, or cancel access where we reasonably suspect fraud, unauthorized payment activity, abusive conduct, compulsive purchasing, impaired consent, or a risk to a customer’s wellbeing.
3. Nature of the Services
The Services may include tarot readings, astrology forecasts, personalized spiritual content, symbolic or ritual-based digital experiences, email reports, downloadable materials, and related personal-reflection content.
All Services are provided exclusively for entertainment, personal reflection, and self-development purposes.
The Services do not constitute medical, psychological, psychiatric, legal, financial, relationship, employment, or other professional advice. You should consult an appropriately qualified professional regarding any matter requiring professional advice.
No statement, prediction, interpretation, ritual, recommendation, or other content guarantees any particular event, result, improvement, reconciliation, financial outcome, health outcome, or personal transformation. You remain solely responsible for your decisions and actions.
Some Services may be personalized using information you provide and may be prepared or delivered through human, automated, or combined processes under our direction.
Testimonials describe individual experiences and do not guarantee that another customer will obtain the same or similar results. Any fictionalized, dramatized, or illustrative content will be presented as such.
4. Orders and Delivery
The description, price, currency, delivery method, and any specific conditions applicable to a Service are displayed before purchase and form part of your order.
After a successful payment, you will receive an order confirmation at the email address provided during checkout.
Unless otherwise stated on the applicable offer page, digital Services are generally delivered within 24 to 48 hours after payment confirmation. You are responsible for providing an accurate email address and checking your spam or junk folder.
If we cannot provide a purchased Service, we will notify you and refund the corresponding payment.
We may reject or cancel an order in cases of suspected fraud, unauthorized payment, manifest pricing error, technical error, misuse of the Services, or breach of these Terms. Where payment has already been collected and no Service is supplied, the applicable amount will be refunded.
5. Prices, Taxes, and Payments
Prices, currencies, applicable taxes, and the total amount payable are displayed before you confirm your purchase.
Applicable sales tax, VAT, or similar taxes may be collected based on your billing location and the requirements of applicable law.
Payments are processed through independent payment providers using secure payment systems. Vox Arcana LLC does not receive or store your complete payment-card details.
Available payment methods may include Visa, Mastercard, American Express, and any other method displayed at checkout.
Certain offers may allow payment in installments. An installment plan divides the total purchase price into several payments and is not a subscription unless expressly stated otherwise. All scheduled installments remain due after delivery of the purchased Service.
Purchases do not renew automatically unless recurring billing is clearly disclosed before checkout and separately accepted by you.
Your bank or payment provider may apply currency-conversion, international transaction, or other fees. These fees are not charged or controlled by Vox Arcana LLC.
6. Refund Policy
We offer a 60-day money-back guarantee on your most recent eligible Service or Product purchase.
To request a refund, email hello@psychic-claire.com within 60 calendar days of the purchase date. Include the words “Refund Request”, the email address used for the purchase, and the name of the relevant Service or Product.
Approved refunds are issued to the original payment method. The time required for the refund to appear may depend on your bank or payment provider.
We may refuse duplicate, fraudulent, abusive, or bad-faith refund requests to the extent permitted by law.
This commercial guarantee does not restrict any mandatory consumer rights available under applicable law.
Where applicable, by requesting immediate access to digital content or immediate performance of a Service before the end of a statutory withdrawal period, you expressly consent to immediate performance and acknowledge that your statutory right of withdrawal may end once the digital content has been supplied or the Service has been fully performed. Any separate 60-day money-back guarantee offered by us remains subject to its stated conditions.
7. Email Communications
We may send transactional emails necessary to confirm your purchase, deliver the Services, provide customer support, communicate important changes, or protect the security of a transaction.
Where permitted by law, we may also send promotional communications. You may unsubscribe from promotional emails at any time by using the unsubscribe link included in each such email or by contacting hello@psychic-claire.com.
Unsubscribing from promotional communications does not prevent us from sending essential transactional or administrative messages relating to your purchases.
Our processing of personal data is described in our Privacy Policy.
8. Intellectual Property
The website and Services, including all text, readings, reports, graphics, images, audio, video, designs, trademarks, branding, software, downloadable materials, and other content, are owned by or licensed to Vox Arcana LLC and are protected by applicable intellectual property laws.
Your purchase grants you a limited, personal, non-exclusive, non-transferable, and revocable right to access and use the purchased content for private, non-commercial purposes.
You may not reproduce, publish, distribute, resell, sublicense, modify, publicly display, share, scrape, systematically extract, use for commercial purposes, or use the content to train an artificial-intelligence system without our prior written authorization.
Third-party trademarks and materials remain the property of their respective owners.
9. Prohibited Conduct
You must not use the website or Services:
In violation of any applicable law or third-party right.
To commit fraud, impersonation, harassment, abuse, or unauthorized payment activity.
To interfere with the website, its security, or its technical operation.
To copy, resell, redistribute, or commercially exploit the Services.
To provide false information or gain unauthorized access to another person’s order or account.
To initiate a knowingly false or fraudulent payment dispute or chargeback.
You are encouraged to contact hello@psychic-claire.com before initiating a payment dispute so that we may attempt to resolve the matter. This does not limit any lawful right you may have to contact your bank, payment provider, regulator, or consumer-protection authority.
10. Availability and Warranties
We use reasonable care in providing the website and Services. However, the website and Services are provided on an “as available” basis.
We do not guarantee that the website will always be uninterrupted, error-free, compatible with every device, or free from temporary technical problems.
Except for warranties that cannot legally be excluded, we make no express or implied warranty concerning the accuracy of spiritual interpretations, the occurrence of predicted events, suitability for a particular personal purpose, or achievement of any particular result.
Nothing in these Terms excludes any mandatory warranty or consumer right that applies to you.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Vox Arcana LLC and its officers, contractors, service providers, and suppliers shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, opportunities, goodwill, or data arising from the use of the website or Services.
To the maximum extent permitted by law, our total aggregate liability relating to a particular Service shall not exceed the amount you paid for that Service.
Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, gross negligence, death or personal injury where liability cannot legally be excluded, or any other liability or consumer right that applicable law does not permit us to exclude or limit.
12. Third-Party Services and Links
The website may use or link to third-party payment processors, hosting providers, email providers, analytics services, social-media platforms, and other external services.
We do not control third-party websites or services and are not responsible for their independent content, availability, security, or privacy practices. Your use of a third-party service may be governed by that provider’s own terms and policies.
13. Suspension and Termination
We may suspend, restrict, or terminate access to the Services where reasonably necessary because of fraud, non-payment, unlawful conduct, security risks, abusive behavior, intellectual-property infringement, or a material breach of these Terms.
Termination does not affect any rights, payment obligations, or liabilities that arose before termination. Any refund legally required following termination will be provided.
14. Governing Law and Disputes
These Terms are governed by the laws of the State of New Mexico and applicable federal laws of the United States, without regard to conflict-of-law principles.
Before commencing formal proceedings, you agree to contact hello@psychic-claire.com and provide us with a reasonable opportunity to resolve the dispute amicably.
Subject to any mandatory consumer jurisdiction rights, disputes shall be submitted to the competent courts located in Bernalillo County, New Mexico.
Nothing in this section deprives a consumer of mandatory protections or the right to bring proceedings in another jurisdiction where that right cannot legally be waived.
15. Changes to These Terms
We may update these Terms to reflect changes to our Services, business practices, payment methods, or legal obligations.
The updated version will be published on this page with a revised effective date. Material changes will be communicated where required by law.
Changes apply prospectively. A purchase remains governed by the version of the Terms accepted when the order was placed, unless a change is required by law or expressly accepted by you.
16. General Provisions
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in effect.
Our failure to enforce a provision does not constitute a waiver of that provision.
We may assign our rights and obligations as part of a merger, acquisition, restructuring, asset transfer, or transfer of the website or business, provided that your mandatory rights are not reduced.
These Terms, together with the applicable offer page, checkout information, Privacy Policy, and any expressly incorporated policy, constitute the agreement between you and Vox Arcana LLC concerning the relevant Services.
17. Contact
For questions, complaints, refund requests, or customer-support inquiries, contact:
Vox Arcana LLC
Email: hello@psychic-claire.com
8206 Louisiana Blvd NE, Ste A #7179
Albuquerque, NM 87113
United States